Bear Country

Great work! Called around to find someone to fix my 1985 pop up Coleman, the springs underneath broke. Called and set up an appointment a week out. Dropped my trailer, paid the deposit, and got t back a few weeks later! Mike was very helpful and knowledgeable and actually replaced my springs with higher capacity than they were. The deposit you pay goes towards labor, so you’d be paying that anyway. With how the supply chain issues are right now, I’m not surprised it took a few weeks to get the parts in and ordered. Thanks again for a great job! It sits higher than before, which is great for off road camping.

When leaving Bear Country after getting a new fan installed, I absentmindedly hooked my trailer up incorrectly and had it drop onto the chains at 50mph and run into the back of my truck. I was a bit shell shocked and called Mike, he hopped across the highway to do a safety check and hook things back up. He then spent the time with me back at the shop to determine how to fix the damage I had done in a cost effective way.

For the actual work, I've been happy with both jobs Bear Country has done, and they've always been able to meet my deadlines while answering a million questions. Bonus points for talking to me about what fixes I can do on my own.

Positive

Punctuality

Services

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Bear Country RV took care of several repairs for us. We inherited an RV that was in good shape for the age yet needed a little TLC. Mike was upfront with the estimated cost as well as the timeline that it may take. This is not a big box shop shuffling through customers. You are supporting your local family-owned business that has been around for a long time and will continue with local patrons. I appreciate the frank expectations yet the feeling you are talking with a neighbor. The shop is quaint, and you can tell Laura and Mike take pride in their business. One cannot help giggling at the sight of Mike cycling on his groovy beach cruiser to welcome you inside the gate. Check them out.

Services

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I have had the pleasure to have hired Bear Country to work on my motorhome over two years ago. I had many things go wrong, or break down, so I have been there many times. They have always gone above and beyond to get whatever I needed done accomplished and get me back on the road in a timely manner. I have never had ANY problems of any kind in all of those instances.

After reading a couple of very bad reviews for this business, it is very hard for me to believe the authenticity of any of those alleged problems.

I would highly recommend anyone with an RV that need honest, reliable work done... don't hesitate to take it here.

I brought in my 5th wheel to get a fresh water leak fixed and to replace a stuck gate valve in my black tank. Mike and his wife went the extra mile to deal with my extended warranty company, even though they did not have to as they normally do not deal with extended warranty companies (and now I know why!), but they were kind enough to go to bat for me to get the fix covered - and I cannot stress enough how much extra time they had to deal with these Good Sam warranty people to get the claim approved. I think between Mike and his wife, they had to call them over 6-8 times and probably spent at least a few hours on the phone with them (including hold times). Mike ended up carving up a whole hour of his shop time to allow me to come down there and have us two call the warranty claim people together in order to get them to approve the claim. And it took the whole hour but it finally got approved, thanks to all of Mike and Laura's work. Thanks to them, Good Sam did pay for $1100 of the claim. As a side note, DO NOT EVER BUY A GOOD SAM EXTENDED WARRANTY! They make your life miserable while trying to file a claim (hoping you will give up - I almost did) or try to trip you up with a technicality. Just to be clear, Good Sam has nothing to do with Bear Country - the policy was sold by Camping World. Mike was just kind enough to deal with these jerks to get the claim approved.

Positive

Quality, Professionalism

Services

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